We usually use the traceable shipping methods as EMS, UPS, TNT, DHL, Fedex to ship the products you ordered and the tracking numbers are available as soon as the orders are shipped out. And you can receive your orders in 5 to 7 days. Please make sure your shipping address is correct. So you can receive the package directly.Thanks for your cooperation.
We have many methods and experiences, so your package is always safe and 99% of the orders are safe for delivery. Here we would like to talk about the exceptions:
1. If the package have problem in our country Customs, we will be responsible and will resend all orders for free, you will not need to pay any other charges.
2. But if the package is held up by your country Customs, you will need to contact the Customs of your country, and work with them on how to make your orders release from your country Customs. we will NOT be responsible in these cases, we can do nothing upon this. and your money will NOT be refunded, because we do have shipped the orders in time and paid for the shipping charges.
All packages must be signed for. If no one at home is to receive your package, then it will be held in your local post until you are able to sign for the package. we stand behind every product we sell. If you are not satisfied with your order for any reason once you get it,you can send it back to us and we will refund the value of the products to your next orders. All items must be in new and good condition.